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Paperless Healthcare Management System - Features & Modules

By Bdtask Last Updated -- Tuesday, 2020-11-03

As technology improves, everything is becoming online-based. People nowadays are looking for the easiest way to do everything. In keeping with their needs, the healthcare management system is now completely online-based where whole hospital functions can be managed through this software. This system is capable of doing all the work without any paper. It integrates all the information about patients, doctors, accounts, prescriptions, insurance, hospital administrative details, and more with one software. It has various sections as the panel that make up a hospital.

What is the Healthcare management system?

Healthcare management systems include services that integrate and simplify the work of healthcare professionals as well as their interaction with patients. It is online patient management and appointment, scheduler application software. For getting appointments easily over the internet, it is the best one to use. In this system, people will be able to select doctors and time schedules according to their category from the website. It converts all the paper works into digital form. 

The healthcare management feature list's main focus is on admin, patient, doctors, nurse, accountant, and other hospital staff. All have their panel but admin can control everything. All hospital activities records can be kept digitally in a regular manner. This will help professionals to keep track of their work.

Benefits of Healthcare management system

Digital data records:

In the healthcare management system, it is easy to access patients' previous and recent data by their id. Patient information can be recorded according to their age, gender, and disease. So, it’s easy to find them easily with their data.

Improved Relationship:

It improves the communication and interactions of doctors with their patients. Now before the appointment doctor can see the patient's condition through their info which they are given before the appointment. So it’s easy for them to interact with that patient easily.

Easy communication:

It helps to upgrade the user experience. Medical specialists, patients, and hospital authorities can contact online, make appointments, and exchange information with each other. 

Less time consuming:

This software can engage all staff in one frame. Now, they don’t need to make a special request or wait too long for an answer. Here, everyone has their panel and they can request or send a message if there is any urgency. It not only saves their time but also improves management.

Facility management:

In this system, hospital authorities can manage their available resources, analyze staff work. It reduces the equipment downtime, optimizes the supply chain, etc. Another point worth mentioning is that hospital staff deal with digital data rather than on paper.

Easy to go the right direction:

Management can monitor every financial activity. It includes expenses, profits and losses, bills and tax payments, inpatient, and outpatient billing. Financial awareness helps to analyze the business prospects quite clearly and move in the right direction.

Better customer experience:

Since the healthcare management system is patient-oriented, the treatment process is less stressful. Before going for the appointment, the doctor will know the patient’s details online. So, it will be easy for both to interact with each other. The doctor will get more time to analyze the patient's condition. Also, from home patients can get doctor information by informing their health condition. In that case, they don’t need to go to the hospital.

Online prescription:

Many times it is not possible for people to go to the doctor suddenly with many problems. So in that time, they can easily send their issue to the doctor through their panel. Then the doctor can check it from their side and provide them a prescription. When the doctor will send the prescription, the patient can view it from their side.

Improved safety:

It minimizes the cost of an organization because of less paperwork. It improves safety and reduces duplication of testing.

Automation of healthcare management 

For so many valid reasons, the healthcare management system needs an entire hospital automation system. Because this system's main aims are to take care of functional aspects of the entire hospital so that the Medicare Center can concentrate on enhanced patient care. Automation helps to handle the general process, which involves different healthcare services. The purpose of the healthcare management system is to remotely manage employee and patient activities. With instant access, they can reach authorized users. A patient-centered and well-managed organization will ensure a better work environment for their employees.

When a patient wants to make an appointment, he or she can choose from a few options. First, you can see the doctors list with their specialty. They can see their schedule and choose their convenient time for an appointment. Also for booking an appointment, you can simply call the receptionist who will check the schedule for you and set your appointment. In both ways, when appointments will be completed then they will get an SMS to their mobile and also receive an email to their mail address.

Automation speeds up the process of registering patients and filling out all required records. Doctors can check the history of the disease, check the test results as well as add new data to the patient's file. The work of a doctor that previously involved too much paperwork can be fully computerized. So, Doctors spend more time treating patients than documenting. Also, if something is requested in writing, they can print it.

How does the healthcare management system work?

The Healthcare management system is fully online based software. In this system, a whole hospital works can be done smoothly. There is a website and also an admin panel. From the admin panel, all work can be monitored. Admin can check all the issues.

From the website, the patient can take their appointment to check the doctor's schedule. This system records patients' all medical and basic information. The doctor can see it anytime and also they can give suggestions. Doctors can also provide online prescriptions from this system.

This healthcare system has all different types of panels. So it’s easy for the admin to monitor everyone's work. All medical staff and hospital staff can do the right thing with this system. So it will be easy for the authority to take any decision for future betterment.

Features of Healthcare management system

When hospitals consider the application of this approach, they need to learn how to develop a hospital management system. Planning and prioritization is an important step. It outlines the expectations and effectiveness of getting the treatment company to the final stage. Qualified developers usually offer a list of proposed hospital management system project modules. 

Doctors management

Healthcare management system features include the list of the doctors and their schedules. It also includes the doctor's online appointments. The system has a doctor extra panel from where they can check their schedule and others too. That's why this helps the doctor to edit according to his schedule. It includes a list of medicines available for certain diseases so doctors can easily find alternatives if needed. Patients can choose their doctor to check their schedule. Also before appointment patients need to give their basic information and a brief description of their problem. So without any hassle, doctors already know their basic information. 

Patient information

New patients can be registered in the system. Old patients can make appointments easily to show their previous records. An electronic medical record system is built-in that stores all the patient's primary and treatment details. Also, there is a feature to store photos of patients as proof of identity. This can help in medical-legal cases in case of false identity or forgery. 

Appointment module

There are two ways to make the appointment here. One is from the website and another one is, the patient can call directly to make the appointment. Over the phone, they can give their all info and confirm the schedule.

Account management:

The staff management module provides human resources administration. It updates staffing details,  hospital structure, tracks recruitment records. This includes the names and times of the nurses and ward boys on duty, along with their respective ward numbers. The instructions given to the nurse for each patient have been entered into the system.


Quick room/bed availability can be verified using HMS so that the receptionist can adjust the transfer of patients from one ward to another. Also, they can assign a bed to a new patient. This information is updated regularly to monitor the patients being relieved. This section also includes a detailed schedule of operation theaters. This helps the receptionist or nurse to know which theaters are empty to perform other surgery slots.

Staff management:

The staff management module provides human resources administration. This includes the names and times of the nurses and ward boys on duty, along with their respective ward numbers. It also includes the laboratories, pharmacist, case manager, receptionist, and representative. It keeps all records of their staff.

Supplies control:

This software keeps track of everything. So it’s easy for management to find out which needs to supply. There is only one click needed to check the store. A complete list of supplies such as hospital surgical instruments, medicines, laboratory supplies, stationery, staff supplies, etc. can be maintained. This record helps the administration monitor usage and control wastage.

Laboratory and test management:

The Healthcare management system is updated to the HMS only when the doctor advises a certain list of tests. It is accepted directly by the laboratory. The lab management module displays test results for specific patients. Also, there is a data lab for viewing and reporting of patients. It is usually integrated with other hospital information system modules for the better overall performance of the system. This interfacing helps reduce the errors caused by staff. Because all data is fed into the system, patients can retrieve and review past reports at any time. It also includes blood bank details.


Here is a  separate automatic category system for billing. Healthcare management helps to cover all the expenses of the patient at once and to produce a complete bill at the end of the consultation or the end of the discharge. This saves time and effort for each department as they do not need to be manufactured separately. 


The concerned insurance company can make the process of passing the claim further by checking the details. This records the patient’s insurance details. It includes the policy number, the insurance company information, and their policies. This data is stored in a database and so the hospital or patient or insurance company can retrieve it for any subsequent use.

Helpdesk and support:

The Healthcare management system has an extra inquiry and support system. This module specializes in managing various issues, and requests. This ensures that operations are properly maintained, data is validated, and reported accordingly.


Considering all the above, we can say that the healthcare management system is a complete hospital software. It is a part of the life cycle of a modern medical institution. It automates so many daily activities and enables the easy interaction of users. So, developing hospital system software is a great opportunity to create unique, efficient, and fast-delivering healthcare models. The implementation of the hospital management project assists in maintaining all kinds of records, providing coordination and user communication. It also improves implementing policies and developing day-to-day operations. So, this beneficial decision incorporates the need for patients, staff, and hospital authorities and facilitates their interaction. This has become the ideal for running a hospital. Many clinics have already realized its benefits and continue to develop new hospital management system project modules. In conclusion, the healthcare system software is a great solution for any hospital organization.


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