Top 12 Best Property Management Systems in 2024 For Hotels

The Hotel PMS is the modern technology for the hospitality industry. The best property management systems help the hotel or motel business owners to ease the overwhelming operations through automation systems smoothly and perfectly.

“Save Your Time & Money and Boost Your Revenue.”

In 2024, the hospitality industry is growing exponentially and the market is competitive. So the hospitality business owners are currently focusing on better and unique services to sustain in the market. 

In this case, online presence is the most crucial factor. Besides, introducing the online reservation enhances the user experience as well as you can handle more visitors to your hotel more efficiently.

Do you know how many hotels and motel industries there are in the US? According to IBISWorld, As of 2022, there are 90,562 hotels and motels in the United States, up 0.4 percent from 2021. 

In 2022, the Hotels & Motels business will have a market size of $177.6 billion dollars, as measured by revenue in the US. The size of the Hotel & Motel industry is predicted to grow by 33.6 percent in 2022. Source

The States having the most Hotels & Motels businesses in the US are California (5,735), Texas (5,259), and Florida (3,388). Besides, 

• Las Vegas, Nevada
• Orlando, Florida
• Chicago, Illinois
• Washington D.C.
• New York
• Los Angeles
• Atlanta, Georgia, etc. are the most popular place for the hotel industry in the US.

What is a Hotel Property Management System (PMS)?

The hotel PMS is a modern hotel management technology that enables hotel managers to operate, organize and monitor all activities including booking reservations, guest check-in or check-out, room assignment, managing room rates, billing, and other front-office and back-office capabilities. 

Actually, a hotel properties management system is more than a PMS system as it includes advanced and time-worthy features which is a complete solution for a hotel or group of hotels as well as it assists the hoteliers to provide the best experience to the guests.

A property management system for hotels is the smart solution for hotel business owners. PMS system for hotel manages all aspects of hotel business operations including administrative tasks, human resource management, financial transactions, guest management, channel management, occupancy management, and so on.

Factors of Choosing the Best Property Management Systems

Hotel PMS is showing great success in the hospitality industry in the past few years. So the PMS service providers developed more potential systems to give the best experience to the hotel business owners or managers.

In 2024, the hotel properties management system comes with a great benefit to the hospitality industry. The hospitality service providers and users both get benefited from using the modern PMS for hotels.

Our chosen hotel software is suitable for every type of hotel either small, medium, or large chain hotel, short-term rentals, hostels, etc.

The below list of the best hotel property management systems in 2024 are chosen based on several factors including

• The technology PMS uses,
• The user reviews,
• The pricing
• Compatibility
• Marketplace
• Responsiveness
• Features
• Support
• Type of software
• Value for money etc.

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The 12 Best Hotel Property Management Systems for 2024

• Xain - Hotel Management Software
• HotelLab
• Panda Multi Resorts 8
• Hotelia
• Mews
• Opera Cloud PMS
• Webrezpro
• Cloudbeds
• Maestro PMS
• Protel
• eZee Absolute
• Little Hotelier

1. Xain - Hotel Management Software

Xain - Hotel PMS is a comprehensive hotel management software that lets you manage an online booking or reservation system, room management, customer management, user billing, human resource management, and more. 

Xain- Hotel Property Management System is the most popular management software for every type of hotel because of its latest technology and compatibility. The exclusive features and the modules make the Xain PMS for hotels worthy in 2024.

This software has an Admin panel as well as a user-friendly website to ensure smooth functioning. Besides, the amazing add-ons make you more comfortable and flexible to use this PMS system.

Xain is designed for every type of hotel as well as every size of the hotel. You can customize it based on your exact requirements. Besides, this PMS is cost-effective and available for any country in the world.

The customer experiences and the experts’ opinions made us satisfied with Xain hotel PMS which is robust and value for money. So Xain is one of the best property management systems in 2024.

Xain Overview

Expert Score: 4.7 out of 5

Customer Review: 4.25 out of 5

Pricing: 2 Plans including Regular and Extended license

Target Customers: For all types of hotel businesses

Platform: Open source 

Features

• Point of sale service system
• Online/Offline booking system
• Accounts management system
• Customer or guest relationship management system
• Front and back office management system
• The advance room reservation system
• Channel management system 
• Customize room setting
• Fully responsive website
• Restaurant module 
• Manage room facilities
• Return invoice system
• Human resource management system
• Supplier management system
• Inventory management system
• Department wise management system
• Purchase management system
• Multiple payment settings
• Real-Time booking system
• Role permission system
• Multiple payment gateways
• Multiple currencies and languages
• Payroll system
• Report and analytics system
• Facebook sign-in system
• Print invoice system
• Email and SMS configuration
• Housekeeping and pool booking system
• Integration system

Pros

• No contract
• Web Version With Source Code
• A lot of add-ons
• No monthly or yearly fees
• Life Time Update
• Secured system
• Highly customizable
• Get the full software only one-time payment
• Relentless customer support

Cons

• Some features are not included but customization is available.
• Not cloud-based but sometimes it is more reliable.
• No free trial and free version.
• No mobile Apps

Price

Xain pricing starts at $199.00 (Most Popular) | Buy Now

2. HotelLab

HotelLab is a dynamic frontend and backend hotel room booking application that is very easy to use. The site is well-kept and organized, and the process is simple to follow.

Users may quickly search for and book chosen hotels, and there are features for various types of hotel listings. Hotel booking, resort booking, room booking, simple search, filters, hotel owner panel, admin panel, and many other features are available.

Booking features, comprehensive management, SEO, multi-language, LiveChat, Plugins Manager, and more are all included.

HotelLab can be the best choice for small to medium size hotels in 2024. This property management system for hotels is available at an affordable price.

HotelLab Overview

Expert Score: 4.1 out of 5

Customer Review: 4 out of 5

Pricing: 2 Plans including Regular and Extended license

Target Customers: Small to midsize hotels

Platform: Open source

Features

• Booking history management.
• Reviews management.
• Support tickets management.
• Profile management.
• Email and SMS notification & verification
• GDPR policy
• LiveChat, security captcha included
• Comes with multi-language features
• Property management system
• Room category management system
• Withdraw management system
• Amenity management 
• Payment gateways
• Report management system
• Logo & favicon management
• Extensions management
• Language Management
• Marketing module

Pros

• Compatibility with contemporary browsers and cross-browser compatibility 
• System for searching and booking that is easy to use
• Admin interface that is strong and powerful
• Clean and modern user interface 

Cons

• Not fully featured
• Not cloud-based
• No Mobile App
• No free trial and free version

Price

HotelLab pricing starts at $49.00

3. Panda Multi Resorts 8

Panda multi resorts 8 is a popular hotel property management system. It brings a lot of exciting features. Panda Multi Resorts is web software to create and manage websites for multi hotels, resorts, and spas.

Panda Multi Resorts employs Panda CMS, a content management system that includes a simple, intuitive, and comprehensive admin panel that allows you to simply manage the content of your website, as well as a template that is easily configurable.

Bookings, hotels, rooms, rates, currencies, additional services, and facilities are among the new particular modules. Panda Multi Resorts 8 is the best property management system in 2024 for its features and user experiences.

Ideal for a Web agency that wants to swiftly and easily distribute websites to its clients!

Panda CMS is entirely responsive, so you may use it on both your PC and your smartphone.

Panda Multi Resorts 8 Overview

Expert Score: 4.2 out of 5

Customer Review: 4.48 out of 5

Pricing: Single plan

Target Customers: Multi hotels

Platform: Open source

Features

• Portable: localhost, root, subdirectory, subdomain or not
• Fully responsive design 
• Front office and back office management system
• Complete Booking system
• Availability management
• iCal Synchronization
• Multiple payment methods
• Easy to customize 
• Maintenance mode
• User friendly
• Intuitive admin panel
• Multiple users
• Create and customize widgets
• Powerful search engine
• Multi-language

Pros

• Powerful security (CSRF, XSS, SQL Injection)
• Customizable and scalable back office
• Lightweight
• Quick install in 5 minutes only
• Compatible with multi hotels

Cons

• Not fully featured
• Not cloud-based
• No Mobile App
• No free trial or free version

Price

Panda Multi Resorts 8 pricing starts at $49.00.

4. Hotelia

Hotelia is the best hotel property management software for the small and medium-sized hospitality industry in 2024. It comes with a lot of exciting features and the experts’ rating makes it more reliable.

Hotelia offers a visually appealing design to attract guests' attention. There are six different home versions for each theme: static, slider, particles, parallax, video background, and water. With a single click, the Admin can change the Theme and Home.

This system can be used to book rooms and tour packages. You can even use it solely for room reservations or exclusively for package reservations. You can conceal sections from the Home Page and delete any menu from the website menu.

Package prices can be specified as negotiable, per individual, or preset by the administrator. The package module can be used for any purpose.

Paypal, Stripe, Mollie, Razorpay, PayTm, Instamojo, Flutterwave, Paystack, Mercado Pago, and Hotelia provide 9 automated payment gateways and unlimited offline payment gateways.

Hotelia is multilingual and supports RTL translations. Hotelia also has several other nice features, such as a drag-and-drop menu builder and a popup banner builder.

Hotelia Overview

Expert Score: 4.4 out of 5

Customer Review: 4.6 out of 5

Pricing: Single plan

Target Customers: Small to medium-sized hotels

Platform: Open source 

Features

• A lot of home versions with 2 themes
• Room management and bookings
• Tour packages management and bookings
• Tour package types
• Multiple payment gateways
• Unlimited currencies
• Multiple languages support
• RTL system
• Advanced searching
• SMTP setting
• Mail notification with the invoice
• Role and permission system
• User management system
• Maintenance mode
• WhatsApp chat system
• Services management
• Room settings

Pros

• Lifetime free update
• 9 automated payment gateway
• Advanced file manager
• Advanced searching with a lot of filters

Cons

• Not fully featured
• Not cloud-based
• No Mobile App
• No free trial or free version

Price

Hotelia pricing starts at $49.00.

5. Mews

Mews is a cutting-edge hospitality management cloud that enables modern hoteliers to boost performance, increase income, and deliver exceptional guest experiences.

Mews can accommodate properties of various sizes, from boutique hotels, serviced flats, and bed & breakfasts to multinational hotel companies and hostel networks, thanks to the platform's adaptability.

The potential of smart automation is harnessed by a completely integrated ecosystem of six core products including operations, Payments, Guest Journey, Business Intelligence, Marketplace, and API to make a meaningful comparison for the chain hotels of all sizes.

Mews is the most connected solution on the market, with over 450 integrations and hospitality tech partners. It's also the most user-friendly, with a simple, clear design and excellent help if you need it.

Mews' strong API allows connections to over 400 different hospitality solutions. In 2024, the Mews hotel property management system is one of the best systems for any kind of hospitality industry, especially for mid-size hotels.

Mews Overview

Expert Score: 4.6 out of 5

Customer Review: 4.7 out of 5

Pricing: Starter, Pro, and Enterprise Plan

Target Customers: Small, medium, and large size businesses

Platform: Cloud-based

Features

• Spa & Wellness Module
• Channel Manager
• POS integration
• Revenue management module
• Integrated CRS
• Payment processing
• Booking engine
• Reservation management
• Ancillary revenue tracking
• Custom rates
• Realtime room inventory
• RevPAR & ADR Reports
• Housekeeping module
• Direct billing
• Group functionality
• Mobile App
• Centralized user & role management
• Built-in analytics

Pros

• User friendly and Intuitive
• Online check-in and check out
• Free trial and free version available
• Open API - many integrations
• Online 24/7 support
• Mobile access on any device
• Cloud-based

Cons

• 2 Years contract
• Don’t have an integrated channel manager
• Work only with internet
• Only 14 days tape chart view

Price

The starter plan of Mews starts at $8.09 / Per Month.

Know about other pricing plans of Mews.

6. Oracle OPERA PMS

OPERA Property Management Suite (Opera PMS) is a cloud-based enterprise property management system designed for hotel operations and distribution. In 2024, the OPERA PMS for hotels is the best choice for every type of hospitality business owner.

OPERA takes the capability of the OPERA software package to the cloud, which has been used by premier hotels and casinos around the world for years to manage properties, hotel management, and distribution.

Hoteliers use OPERA's front desk agent workflows to create a seamless check-in experience. In the hospitality business, real-time visibility is key to success, and MICROS is the global leader in hospitality point-of-sale hotel software for independent boutiques, independent hotels, hotel chains, and multi-property hotel groups. 

OPERA works with your channel manager as well as a wide range of other hospitality software. The Opera property management system can handle everything from cancellations, room blocking, and room management to guest service requirements like guest profiles and back-office functions like revenue management. 

Oracle Hospitality is a proud Platinum Partner of the American Hospitality Leadership Association. The platform is secure, scalable, and mobile-ready, and it provides hotels with all of the tools they need to provide outstanding guest experiences, increase operational efficiency, and boost employee productivity. 

Opera Cloud PMS Overview

Expert Score: 4.6 out of 5

Customer Review: 4.4 out of 5

Pricing: Quote based

Target Customers: Every hospitality operator, from luxury resorts to the economy/ limited-service hotels.

Platform: Cloud-based

Features

• Built-in Accounting
• Catering Management
• CRM
• Employee Management
• Extended Stay
• For Vacation Rentals
• GDS/OTA Integration
• Loyalty Program
• Maintenance Management
• Marketing Automation
• Multi-Property
• Online Booking
• Point of Sale (POS)
• Single Property

Pros

• Cloud-based
• Integrated platform
• Extensibility
• Large corporation
• Customizable bundles

Cons

• No free trial
• No free version
• Might be expensive
• Contract complexity

Price

Not mentioned but the pricing starts at more than $10 per room per month.

7. WebRezPro

WebRezPro is a complete, automated, and customizable cloud properties management system that helps all sorts of lodgings enhance efficiency and profitability. 

According to the clients' and hospitality experts' reviews, the WebRezPro is the best properties management system for all types of the hospitality industry in 2024. 

It is one of the best property management systems for hotels. WebRezPro is a sophisticated, user-friendly cloud properties management system for all types and sizes of accommodations. 

By streamlining and modernizing front desk and back-office operations, the fully integrated and automated solution saves lodging operators time and increases revenue. WebRezPro provides cloud services to over 1,500 properties in 40 countries.

The full-featured yet simple-to-use system modernizes and streamlines front desk and back-office processes, from reservation and inventory management to accounting and reporting. The payment gateway integrations include Stripe, Shift4, Tenerum or Novera, etc.

WebRezPro is a cutting-edge, secure, and cost-effective accommodation management system that features a fully integrated, commission-free online booking engine, integrates with other hotel systems, is mobile-friendly, and is backed by a knowledgeable and responsive technical support team.

WebRezPro Overview

Expert Score: 4.6 out of 5

Customer Review: 4.5 out of 5

Pricing: Quote based

Target Customers: All types include Inns/B&Bs, vacation rentals, hostels, campgrounds

Platform: Cloud-based

Features

• Central reservation system
• Check-ins/outs & stayovers
• Charges & payments system
• Rooming lists
• Point-of-sale purchases
• Group management system
• Rate management system
• Closeouts & overrides
• Market & source codes
• Housekeeping
• Guest ledger
• Integrations system
• Reservation audit trails
• Reporting system
• Employees management system
• Customers management system
• Invoices & receivables
• Chart of accounts

Pros

• Cloud-based 
• Free trial available
• Excellent customer service 
• Reservation and calendar features are awesome
• A lot of integrations
• Ease of use

Cons

• Issue while using the calendar on the phone
• Complex navigation
• Receipts set up the problem
• Setting up the software is difficult

Price

WebRezPro pricing starts at $7 per month per room.

8. Cloudbeds

Cloudbeds Property Management System is also known as MyFrontDesk. It is a full-featured system for independent hoteliers that is appropriate for all types of independent businesses, small and large: hotels, vacation rentals, and hostels. 

Cloudbeds PMS comes with one of the most popular Channel Managers, MyAllocator, which connects your property to over 300 online travel agencies and distribution partners.

MyFrontDesk is a simple yet effective solution that your crew will appreciate. It's simple to check-in and out guests, alter rates, and add charges to bookings instantly. 

You can add modules to the basic version of the system to handle more sophisticated concerns like group bookings or offering the same room under several hotel classifications to increase occupancy.

Cloudbeds is the world's fastest-growing hotel management software suite, with tools for all types and sizes of facilities. The popularity of the Cloudbeds PMS is high and it is considered the best property management system for small hotels.

A lot of Cloudbeds integrations are offered by the vendors such as

• Salesforce
• Dropbox
• Constant Contact
• Gmail
• Google Docs
• HelloSign
• MailChimp
• Survey Monkey
• Capsule CRM
• EchoSign
• Google Analytics
• SugarCRM
• Authorize.net
• CyberSource
• First Data and so on.

The Cloudbeds package comprises a robust PMS, a leading Channel Manager, a conversion-driven Booking Engine, and integrated Payments. This Hotel PMS is trusted by more than 22,000 hotels, hostels, inns, and alternative lodgings in more than 157 countries.

Cloudbeds Overview

Expert Score: 4.8 out of 5

Customer Review: 4.7 out of 5

Pricing: Essentials, Plus, Premier, Enterprise

Target Customers: Small & medium hotels, hostels, guesthouses, and apartment/vacation rentals

Platform: Cloud-based

Features

• Properties Management System
• Channel Manager
• Commission-free Booking Engine
• Finance & Payments
• Reporting & Insights

• Security and Compliance
• Booking Engine Customization
• Advanced Guest Management Tools
• Cash Drawer & Split Folio
• Add-ons & Stock Inventory
• Housekeeping Organization & Management
• Advanced Rate Plans & Packaging
• Multi-property Administration
• Advanced Channel Rates
• Shared Inventory & Room Allocations
• Government Invoicing

Pros

• Free trial
• Easy to use for the administrator
• Variety of financial reports
• Developed booking engine
• A lot of integrations
• Cloud-based

Cons

• Poor support
• Inability to add service and tax charges
• Group reservation is problematic

Price

Cloudbeds PMS has not provided the pricing details yet, But you can choose the desired plan from the site.

9. Maestro PMS

For independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups, Maestro is the ideal cloud-hosted and on-premise PMS solution.

Maestro property management system for hotels is another popular and worthy hotel PMS in 2024 for its diverse services and satisfactory customer support.

Maestro's PCI-certified and EMV compliant enterprise solution has 20+ connected modules on a single database, including touchless and mobile apps, to help operators enhance profitability, generate direct bookings, consolidate operations, and provide a safe and personalized experience to their guests.

To provide a modern guest experience and streamline operations for employees, Maestro's PMS solution interacts fully and seamlessly with a property's tech stack, including the Intelity platform.

Multi-property groups, room booking, and other areas of modern hotel and resort business operations are covered by Maestro PMS. It has cutting-edge features for small businesses to large corporations. 

The technology can also assist you in resolving managerial and operational challenges. In general, this software aids users in tracking their business's performance, becoming more efficient, and increasing their chances of profit.

Maestro PMS Overview

Expert Score: 4.3 out of 5

Customer Review: 4.1 out of 5

Pricing: Quote based

Target Customers: Independent Hotels, Luxury Resorts & Multi-Property Groups

Platform: Cloud-based

Features

• Sales and Catering
• Multi-property Management
• Group Management
• Dynamic Yield Management
• Maintenance Management
• Front Office Management
• Single Property Management
• Analytics
• Fine Dining Point of Sale Features
• Employee Management
• Web Booking Engine
• Housekeeping Management
• Online booking
• Marketing management
• Reporting
• Vacation Rental Services
• Guest Experience Analysis
• Reservations
• Spa and Activity Management
• Account Management
• Email Automation

Pros

• The analytics are outstanding
• Cloud-based
• Great and easy to use
• Good customer support
• Customization facility is decent
• General and transaction reports are extremely powerful

Cons

• No free trial
• This system is very stubborn
• Connectivity issue to other programs
• Very difficult train to use
• The user interface has the outdated look

Price

Maestro PMS pricing starts at $500 per month (flat).

10. Protel

Protel PMS is the best for almost all sizes of hotels from massive multi-site hotels to small independents, innovative hotels rely on technology to handle the majority of the heavy lifting in their everyday operations. 

With a global team of local partners to support it, Protel solutions offer a comprehensive technology stack for all hotel company kinds. 

Protel hotel property management system is the best PMS for hotels for its extreme customizable options. Besides, it is more appropriate for large chain hotels. So it can be your best pick for managing your hotel business in 2024.

The revolutionary app shop, which can be accessed straight from the Protel PMS, has transformed the way hotels and their technology vendors conduct business. 

In 2009, the first cloud-native PMS and apps went live, and operations expanded internationally to over 90 countries while continuing to influence the hospitality industry's technological development.

Protel Overview

Expert Score: 4.4 out of 5

Customer Review: 4.1 out of 5

Pricing: Essential, Plus, Enterprise, Custom

Target Customers: Big chains and independent hotels

Platform: Cloud-based

Features

• Front desk management
• Reservation management
• Customer relations management
• Revenue and inventory management optimization
• Housekeeping management
• ID and Passport Scanner
• Billing system
• Reporting and analytics
• Business information integrations
• Channel management systems 
• PBX with analytics features 
• Point of sale systems
• Comprehensive maintenance schedule
• Prioritization tool
• Actual vs estimated cost analysis 
• Ticketing system 
• Job time tracker
• Data Security and Protection

Pros

• Cloud-based
• Good customer support
• More than 60 different reports
• Fully customizable
• Easy interface and booking process
• Advanced search feature with the voice to text

Cons

• No free trial
• No free version
• Guest confirmation letters and invoices
• Minimum information shows in the reservation module
• Complicated backend
• Everything that you should report is in GROSS

Price

There is no information about the pricing. You need to contact for pricing.  

11. eZee Absolute

eZee Technosys is one of the few global vendors of integrated hospitality IT solutions. Hotel management, booking management, online room distribution, restaurant management, guest feedback, and hotel mobile apps are all covered by our solutions.

eZee Absolute PMS is one of the most popular hotel management systems in 2024. It's also a reliable system for managing the hotel.

eZee Absolute is an all-in-one hotel and property management system (PMS) platform that enables small to mid-sized hotels, motels, B&Bs, resorts, and other lodging establishments to increase revenue while simplifying operations. 

The system enables customers to operate hotels while on the go by putting all daily hotel operations, as well as basic inventory distribution activities, at their fingertips. Hotel owners and workers can use a mobile device to keep track of what's going on at their establishment as well as perform a variety of channel activities.

For eZee solutions, eZee offers on-premise and cloud-based solutions, as well as mobile applications. eZee Technosys, which was founded in 2005, now has over 6000 clients in more than 140 countries. 

eZee FrontDesk- On-premise properties Management System, eZee BurrP!- Restaurant Point Of Sale, eZee Absolute- Cloud PMS, eZee iMenu- Digital Tablet Menu, eZee Reservation- Online Booking Engine, eZee iFeedback- Guest Feedback System, eZee Centrix- Channel Management System, and Appytect- Hotel App Builder are some of the solutions the company.

eZee Absolute Overview

Expert Score: 4.3 out of 5

Customer Review: 4.1 out of 5

Pricing: Classic, Elite, Star, Champion

Target Customers: Hotel, Hostels, B&B guest houses, chain of hotels, vacation rentals

Platform: Cloud-based

Features

• Reservation Center
• Reservation Center
• Hotel Group Management
• Hotel group booking system
• Front Office Operations
• Manage User Privilege & Security Control
• Charges, Deposits, and Invoicing
• Email Marketing & Scheduling
• Trouble-free Audit Trails
• Easy-to-use website widgets
• Hotel Housekeeping
• Hotel PMS Mobile App
• Guest Self-service Portal
• Revenue Management
• Analytics and Reporting
• Multi-lingual n’ multi-currency
• Integration with payment gateways

Pros

• Free trial
• Easy to use
• Fantastic support
• Easy to set up
• Updating and adding new features
• Fully featured
• Good integration system

Cons

• Sometimes the home button doesn’t work
• Purchasing options are confusing
• Initial set up takes more time

Price

eZee Absolute pricing starts at $50 per month. Know more about the pricing of eZee Hotel PMS.

12. Little Hotelier

Little Hotelier is a cloud-based property management system for small businesses like bed and breakfasts, guesthouses, inns, lodges, and hotels.

This Hotel PMS allows you to make not just online reservations, but also phone reservations and walk-ins through the front desk. Little Hotelier is the best hotel PMS for the small hotel and it is designed for the small size hospitality industries in 2024. 

Little Hotelier's channel manager distributes properties to over 250 booking channels, including Airbnb, and generates a channel analysis report.

With its integrated Booking Engine and Channel Manager, Little Hotelier enables hotel operators to manage their front desk operations, accept online reservations, and manage property visibility across numerous booking sites such as Airbnb, Expedia, Booking.com, and even Google Hotel Ads.

Little Hotelier Overview

Expert Score: 4.5 out of 5

Customer Review: 4.4 out of 5

Pricing: Per room per month plan

Target Customers: Small Hotel, hostels, inns, B&Bs

Platform: Cloud-based

Features

• Reservations Management
• Vacation Rental
• Guest Experience Management
• Front Desk System
• Channel Manager
• Point of Sale (POS)
• Direct Booking Technology
• Front Office Management
• Website Builder
• Single Property
• CRM
• GDS / OTA Integration
• Marketing Management
• Online Booking system
• Multi-Property Management 
• Housekeeping management
• GDS/OTA Integration

Pros

• Free trial
• Flexible plans
• Easy to start, easy to switch
• Customize & scale your way
• Mobile app
• Cloud-based

Cons

• Software lag issues after updating
• Email marketing customization is limited
• Can’t manually send a normally automated email
• Can't split bills
• Support is not satisfactory

Price

Little Hotelier's pricing starts at $89 per month.

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Our Top 3 Picks (Hotel PMS)

According to the hospitality experts’ and users’ reviews and in-depth research, we found that the market is available with a number of hotel property management software.

But if you need a PMS for your hotel which is the value for money and suitable for your hotel type, size, and budget, you are most welcome.

The most popular and the market leader which is appropriate for different types of hotels such as properties management systems for hotel chains and resorts, city hotels, business hotels, conference centers, vacation rentals, apartments, and lodging management, small hotels (hostels, inns, B&Bs) and many more.

We listed down our top choices here and consider both open source and cloud-based hotel PMS. After evaluating the pros and cons of both types of software, we have picked our best 3 property management systems for the hospitality industry in 2024.

• Best PMS for All Types of Hospitality Industry: Xain
• Best Hotel PMS for Large Hotels: Mews
• Best PMS for Small to Medium Hotels: Cloudbeds

Which Type of Hotel Property Management Software is Suitable?

Hotel PMS helps the hospitality industry to increase the efficiency of managing, overlooking, and service facilities to a great extent.

Do you know which type of hotel properties management system is suitable for you?

Let’s see the types of property management software that are available in the present market.

Cloud-based PMS

Cloud-based property management system for hotel is getting popular nowadays. Now you can integrate the PMS including hardware on a monthly or yearly subscription-based.

In this case, based on your requirements and the type of your hospitality, you can choose your desired plan. Cloud-based is more flexible although you have to pay a fixed amount of dollars per room per month.

Open Source PMS

Open source property management software is ready-made software that you can purchase through one-time payment only.

It is highly customizable and you’ll be given the software with source code. The main strength of open source software is that you can customize what you exactly need either for your small, medium, or chain hotels.

However, both type of PMS for the hotel is available in the market, but the reality says, you can be benefited from the open-source platform because it saves your costs. You don’t have to pay a fixed amount of money per month.

Once you purchase the software, you can enjoy its lifetime for free. So first identify your exact requirements and then customize the software with the essential add-ons and integrations.

Benefits of Property Management Software

A property management system for hospitality is a digital solution. It brings a better opportunity to create a better guest experience. Besides, the hospitality business owners can save both time and cost that's why it is easier now to accelerate the revenue.

It’s not an overwhelming task at present. Because the hotel PMS helps to cover several tasks digitally in a more efficient and powerful way.

Hotel PMS includes

• Controlling room availability, 
• coordinating with any associated channel managers to enhance room occupancy, 
• accepting payments,
• Mobile housekeeping
• performing essential day-to-day duties 
• transferring guests, 
• Effective hotel distribution
• adjusting room prices, 
• Easy hotel check-in/check-out
• managing cleaning tasks
• providing competitive intelligence, 
• automatically adjusting prices based on availability, and 
• providing analytics and reporting functionality
• enhances the guest experience
• integrate with other technologies

Hotel PMS does not only help to save time and minimize your costs but also enhances the guest experience with satisfactory and convenient services.

The right hotel PMS can be the best and most appropriate solution for your hotel business. So get the best property management system for your hotel and grow your profit.

What Makes a Great Hotel Property Management System?

The best property management systems make sure your best possible hotel management. Hotel PMS accelerates your efficiency and the overall service experience will be enhanced.

Some special features that make the hotel properties management system more worthy are enlisted below.

Ease of use

A PMS's interface shouldn't be too difficult to use and integrate. Your employees' learning curve will be influenced by the quality of the system's UX. 

The more complex and unintuitive the interface, the more time you'll need to devote to training and migrating your employees.

Channel and Integration options

If your hotel property management software doesn't have an integrated channel manager, it will be a considerable limitation for you. So it's vital that your software vendor has a strong integration to a top-rated channel manager.

Premium vendors give you the option to sync your availability across several channels in real-time and provide a booking engine. 

Some providers provide an all-in-one hotel software solution, which eliminates the time and effort required to manage and learn several systems.

All devices friendly

Make sure your PMS is accessible from any device. It helps you to feel more flexible and convenient. Besides mobile access is nowadays is highly required.

If your hotel PMS is all types of devices responsive, it increases your experience of managing the hotel.

Customization 

PMS needs may vary depending on the size and nature of a property. For example, if you need a bed-based management system in the front-office module instead of a room-based system, ensure sure the PMS provider can accommodate this.

Reporting and analytics

Some PMS allows you to monitor market data, implement automated rules and triggers to alter rates and provide insights about pace, pickup, and occupancy in addition to basic reporting.

Check-in kiosk

It's vital for your hotel to be able to provide customers contactless check-in, and a kiosk is one of the easiest ways to do so.

Payment processing

Your PMS should have the ability to accept credit card payments while adhering to local and international regulatory standards.

However, the best property management system includes more than the automation system for managing your hotel. When you will be using a PMS, you can realize that the complete package gives you complete satisfaction. 

How Much Does a Hotel PMS Cost?

Cost varies mostly depending on the type of PMS you integrate. In this case, you have to choose either open source or cloud-based PMS for your hotel. 

Only one-time payment is enough to get complete and customized software based on your requirements. On the other hand, the cloud PMS charges you monthly basis, and costs are different based on your chosen package.

The cost of a cloud-based PMS is usually determined by the number of rooms or properties that use the system. Many PMS medicines feature pricing calculators on their websites that might help you figure out what to expect. 

Be aware that some PMS systems will charge extra costs in addition to the monthly subscription. Additional fees may include percentage commissions on direct bookings, implementation/setup fees, and interface fees for connecting to third-party systems, among other things.

The open-source PMS for hotels is available in different ranges from $30 to $200 and considering the type and size of your hospitality industry, you can get additional features.

A low-cost PMS starts at roughly $50 per month and climbs up depending on the number of rooms and/or occupancy. For the smaller establishments, premium PMS pricing starts around $200 per month and scales upward according to occupancy and/or the number of rooms.

How Does a Property Management System Work?

Hotel PMS is an A to Z solution for your hotel. This automation system helps to manage your entire business operation by minimizing your time and costs.

From the front desk to the back office of your hospitality organization, the properties management system for the hotel will organize, manage, and monitor your every single operation digitally.

Now your guests can reserve the available room on an available day online. You can confirm the reservation with a single click and the multiple payment options increase the user experience.

In addition, hotel PMS helps to manage your human resource properly and the proper utilization of your employees affects productivity.

However, whatever type and size your hospitality industry is, a hotel property management system is a digital solution for your business.

Conclusion 

Property management systems for the hotel industry are now a time-worthy demand. You can choose an automation system to organize, manage and monitor your all business operations through a single system only.

Although the modern hotel PMS helps to increase your customer experience, bookings, and revenue. So choose the best property management system for your hotel and make sure your sales.

Xain can be the best choice for you because it fits every type of hotel and the customization is extreme. Whatever your hotel type and size is, you won’t face any difficulty by using this hotel property management system.

Moreover, Xain hotel PMS is the most popular PMS for its advanced features and user-friendliness. So it’s time to modernize your hotel business and boost your profit.

FAQs

What are the Types of Property Management Systems?

Property management systems range from basic reservation administration software to cutting-edge technology capable of supporting the demands of a modern hotel or resort. 

Many properties management systems integrate with point-of-sale systems, revenue management tools, channel managers, and other systems, and many are cloud-based or on-premise.

What Integrations Should a Hotel PMS System Have?

The integration system of a PMS system is exciting. You can integrate what you require exactly. Below integrations make the hoteliers' experience smoother with hotel PMS.

• Central Reservation System
• Channel Manager
• Hotel operations software
• Hotel CRM
• Revenue Management System
• Booking Engine

Choose the best property management system in 2024 which provides noteworthy and time-worthy integrations.

How can You Get the Best Solution for Your Hotel Management?

A hotel property management system is the best solution for the hospitality industry. But you have to integrate the best PMS for your hotel.

Besides, the costs and the modern technology matter while choosing the PMS for your hotel. So it is critical to consider a cost-effective solution. Open source hotel PMS can be the desired solution for managing your hotel.

Does the Property Management System Save the Time and Cost for a Hotel?

The hotel property management system saves both costs and time for the hoteliers. It helps to maximize the revenue and the efficiency of the process of serving the guests.

The automation system stores every single required data and the analytics system can forecast your future costs and growth.

Read Also:

• A Guidebook To Select The Best Hotel Booking Engine For Your Hotel Business
• 7 Proven Hotel Pricing Strategy To Reach Your Profitability Scale At Top
• How To Start A Hotel Business - A Complete Business Plan
• 10 Tricks For Designing Hotel Marketing Strategies
• What Is A Hotel Channel Manager? Scheme To Make "Housefull"