What is Chatbot Software ?
Our Intelligent Chatbot is basically designed in dialog systems for various technological purposes including information acquisitions & customer services. Our chatbot is an intelligent interactive agent chatbot, which helps to automate communication with the customer and create personalized customer experiences at high scale and also it can understand what a user wants and is prepared to meet users’ requirements. It is a complete solution for 24/7 hours of customer or client service and support management business process.
The benefit of AI Chatbot.
To reduce the organizational business expenses. AI Chatbot is an automated program that interacts with customers' sort of human would and to assign with cost will be very lowest. This bot attends to customers at any moments of the day and week and is not restricted for any time or any corporal place. This solution makes its implementation for moving to plenty of companies that will not have the hands or monetary resources to stay workers operating the business process at all the time.
Main Features of Innue Chatbot Management
Mobile-friendly display :
Display all conversation information and menu in any mobile devices with variant screen size. E.g. desktops, tablets, smartphones. And Multi-Language can be supported.
Insightful admin dashboard:
In admin panel has a dashboard, where admin can easily get information about the total customer, total lead, total queries and solution given, and also get online visitor information very quickly
Customized role permissions:
In Role Permission module Admin can set role access for each admin/user, operator, in-charge. For example, Admin set role access for an operator, operator person only can dashboard read, update user chatting conversation.
Meaningful admin access:
Admin panel for creating individual admin user, here admin can perform create, read, update, edit and delete operation on the menu.
Admin can view all user's information and their activities. Also, the admin can check visitor conversations and their list.
Admin will be able to create intent questionnaires and able to add individual users role access permission such as for operator, admin, in-charge, and so many.
Sending emails & SMS:
In this system by mail & SMS module, you can send individual or multiple Email and SMS to the target users at a time.
In this system, if the admin wants to convert the visitor as a customer or lead, he can do that here very easily.
Extraordinary admin panel:
At the admin panel in the user interface module, admin can check all conversation history, here also can create the user and checking the user list.
Main Modules Demo is here
Having the Innue, Chatbot Management would bring the supersonic power to you to run your business properly & smoothly.
Super Admin Panel - Dashboard
Admin panel’s dashboard will boost you to investigate or supervise the whole acts and deeds of your business. And graphical representation which basically generated by your data, this graphical view or representation will aid you in analyzing and making decisions of improvement
Chatboard - Agents/Departments Name
This feature will help you to operate multiple agents or departments and create default intent questionnaires. If you have multiple departments or agents here you can include your different departments or agents' names and can edit or delete those names. Just you need to write your agent or department name and click on the Create button.
User Interface - Chatbot
This feature will help you to superintend monitoring. Here, you will get so many advanced features such as, if you click on a visitor or a customer name from the chatbot list, then you will get all conversation history, also get the required visitor or customer details information. In addition, you can control conversation options auto or manual. Moreover, you will enable you to convert the contact person as a lead or customer from any conversation. Besides that, conversation issue type such as problem-solving, general discussion or need support all this information you can save or store for analysis and decision making or further any queries. From here, like Facebook, you can change your conversation color as you prefer.
From this Admin Panel, you can create as many users as you want and you need. Examples of user types such as system general user, admin, operator, in-charge, manager and so on. When you add any user please do not forget to active the user and click on the Save button to save your user data or information.
You must need to know, who is using your software for your organization, or you have given permission to use this software all of those users list and users details information you can see here at a glance. In addition, if you made any mistake to add user details here you can edit, delete, & view all users.
In your company, if you have multiple business departments or sectors, and all of those departments may be managed by only one or two employees, they may not be able to manage all those departments properly at a time. So, you may have to divide different department tasks to different users or employees. For that purpose, to oversee your organization tasks randomly and drive customer for best performance, Department Mapping feature will help you to meet your success point.
Like a window, visitor window is a first step to start a conversation or any discussion for any type of issue at individual department wise. It can be said that it is a chatbot like a messenger. As a visitor or contact person to continue the conversation, you just need to select the department and fill the input fields like name & mobile number, then click on the continue button for any queries or conversations.
Conversation - Leads
This feature will help you to convert the visitor as your future lead or customer. In the conversation module, when any visitor chatting with you, through this chat or conversation with visitors you may understand he is your feature lead or customer. So, if you converted the visitor as your lead, then only those lead users’ list and their information will be displayed here.
In the conversation module, when any visitor chatting with you, through this chat or conversation with visitors you may understand he is your feature lead or customer. So, if you converted the visitor as your customer, then only those customers name list and their information will be displayed here.
Settings - Language
This feature will help you to set the language, chatbot web application settings, and Facebook bot implementation. To continue your business process, what language do you want to prefer to communicate with your clients or customers? By using this chatbot system, you can use any language for your business and can provide supported different languages clients or customers. So if you want to set a new language except for English, you can do it within a short time, only you need to type your language name and save it. After Save, you can Edit that language & add all Phrases.
To set this AI Chatbot System for you on your website, you must provide your application information here. Through this system, you will get the Facebook Bot Setting option to continue Facebook messaging by Facebook Messenger. Yes, you can add the number of Facebook pages for supervision and able to set your customer's intent questionnaires and desired answers.
Role Permission Setup - Language
This feature will help you to create & add user-wise individual roles, also have scope to assign the role to different users. And you can see all role list user name and their work details. Here, as an admin-only can set role access such as for each admin/user, operator, in-charge, and so on. For example, as an admin, you set role access for a user as an operator that he only can read dashboard, chat with visitors or customers, set department intent questionnaires, and can send Email or SMS, etc.
To Send Email to your customers or clients, you need to set your Email Credential here. As like Gmail, yahoo, you can send a custom email to your desired client or user from this system. Like order Confirmation email, order processing, password recovery, etc.
Here we have Implemented Three SMS Gateway you can use any one of them. Before using it put your credentials and update it. you can send custom and bulk SMS to your desired clients or users from this system. Send SMS for order Confirmation, order processing, etc.
What did our customer say?
Our main concern is the customer satisfaction and customer support.lets see what our recent customer says.
Mr.Denis Owner / CEO
The Code Quality and Functionality of This isshue Software is really awesome.it saves my time and money.I really appreciate this Application.
Methi gomes Owner / CTO
I have been using the Software for my own grocery shop taking from bdtask.It gives me pleaser from hard work and spending lots of money.
Jokey Developer / Freelancer
I bought the software for my customers.It is 100% Responsive and customizable.it is more user friendly then others application i ever seen.
moky ecommerce/ Freelancer
Very Good Support & User friendly interface.I really love to use this application for my Business.I will recomend it for your business also.
Why your business needs an AI Chatbot ?
AI Chatbots are used in a variety of business sectors. There are several reasons why your business needs a chatbot or why you should use this Chatbot software, such as follows...
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